The Best Tech Support in the 12 Volt Industry
Directed Electronics was recently honored with a Dealer’s Choice Award for the Industry’s Best Tech Support. Clearly this is a long-time priority for Directed, which believes in a multi-faceted support structure for the thousands of installers at our authorized retailers. Directed was first with the TechSoft database, installed via diskette on dealers’ computers. Today’s version, the state-of-the-art DirectWire database with information on nearly 6,000 vehicles, is online at the industry’s #1 technical website: Directechs.com. Some other key features on the site include:
- Installation Guides
- Online Training
- Tech Tips
- Downloadable Software
- Technical Forum
- Rewards Programs, and much more
There is no substitute for a live voice on the phone when you need help, or an experienced technician conducting a field training in your town. Directed is proud to support our dealers by phone, fax, e-mail and in the field; however, one key component of this support structure has its home on the World Wide Web.